Having worked across as a customer service officer and sales for several years I feel I would be a valuable asset to your team. I have a wealth of experience when it comes to providing first class service and resolving any queries or issues that might arise with customers.
To me, Customer service means ensuring that the client or customer has the best experience possible. I have learnt that by listening to the customers desires, concerns and perspective, I am able to figure out the best way to solve any issues that come up. I especially enjoy when I get to help a customer find a solution that they didn’t even realize was possible, one that makes them happy and keeps them as a satisfied customer.
I am able to handle inbound calls from customers, return calls to them as-needed and scheduling appointments.
I also have experience in sales that could benefit your company by bringing more clients and retaining them. Above all, I love working with people. I’m friendly, sales driven and enjoy developing great rapport with everyone I interact with. I feel I would fit in with your vision.