Throughout my career as a transformational leader and change management expert, I have consistently exceeded expectations in my ability to drive positive results. With years of experience under my belt, I am proud to have helped countless individuals and organizations achieve their goals. In the past, I have spearheaded notable projects that have had a lasting impact on my clients. Currently, I am seeking new challenges where I can continue to leverage my expertise in change management and leadership to make a difference. In the future, I am excited to explore new opportunities to grow both personally and professionally. In my free time, I enjoy contributing to social solidarity, raising awareness for mental health and pursuing my interests in arts and crafts, applied physics, and product design.
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Experience
Cancer Care Egypt Foundation
Jul 2022 – Present
Cairo
Member, Board of Trustees
Unpaid Position. Honored to support the foundation and other foundations.
Trained 80 cancer survivors with survivorship disabilities for crafts and running homebased jobs based on market needs.
free-lancer
Feb 2012 – Present
Organizational Development & Change Consultant
Worked in: Heavy Industries, Education, Higher Education, ICT, Agriculture, Edu-tourism,
NGOs, Military Organizations, Cancer Care, Human Development, Social
Entrepreneurships
Injazat Data Systems
Oct 2022 – Dec 2022
Abu Dhabi
Organizational Change Management Specialist
Created Organizational Change Management and Digital Transformation strategy for
Ministry of Defence, UAE
Envase Technology
Jun 2022 – Sep 2022
USA
Product Support Specialist
Supporting product upgrades and technical queries pertaining to all products in Envase
suite
Armed Forces College of Medicine
Dec 2020 – Sep 2022
Cairo
Asst. Teacher in AFCM Masters of Medical Education Program
Designed, Implemented, and Delivered the below learning courses:
▪ Economics of Higher Education Program for ME Master’s
▪ Comparative Strategies of Educational Systems Program for ME Master’s
▪ Proposal Writing & Fundraising – Academic Human Resources Management
▪ Health Informatics & CMD Program for ME Master’s
▪ Head of student mentorship program for postgraduate students. Designed full
program policies and procedures.
▪ Business & Mental Health Skills Development Training for Staff
Amanah Technologeya Kuwait
Aug 2022 – Sep 2022
Kuwait
Business Analysis Consultant
Supported different functions for strategy creation, product roadmap creation, process
mapping, user stories creation, and initial sprints of a new solution (confidential)
IT Blocks Egypt
Jul 2019 – Jan 2022
Cairo
Digital Transformation Consultant
Outsourced to a confidential client and MCIT as an independent consultant.
▪ Working on Portfolio Management, Delivery, Portfolio Analysis, Vendor
Management, Strategy Research, Cascading & Implementation for a crossnational digital transformation portfolio of projects.
▪ One of which is Digital Egypt Platform
▪ Two More strategy and performance related projects that are subjected to strict
NDAs.
Superior Business Solutions
Dec 2019 – Dec 2020
Egypt
Digital Transformation Consultant - Healthcare
Healthgator Physiotherapy design and build project:
▪ Designed end-to-end health informatics and electronic health record system for
tertiary healthcare for a regional customer.
▪ Led the tech team in terms of business and HIS needs.
▪ Ensured quality requirements are shared with team, explained, and followed e.g.
▪ UML, HIMSS, SNOMED, etc.
▪ Transitioned the system into usable out-of-box solution
▪ Supported first sale & business rule decision engine for UAE MOHAP.
Minds Integrated Solutions
Jan 2019 – Jun 2019
Cairo
Business Transformation & Service Delivery Manager
Delivered projects, proposals, consulting, and analysis for projects in Egypt, USA, and
KSA.
Landed the company 14 million EGP project within 2 months of joining.
Delivered the below projects:
▪ UI/UX V1.0 for Digital Egypt Platform
▪ Marketing Strategy for Digital Egypt Portfolio
▪ Business Analysis and Digitization Blueprints for the first 14 digitized services.
▪ Contact Center Master Agreement & Strategy Framework including SLA and OLA
Framework.
▪ Selected as an acting member of Design Authority, created documentation
structure and maintained repository besides other design authority tasksز
Armed Forces College of Medicine
Oct 2017 – Jan 2019
Cairo
Head of Technology Enhanced Learning Department
Project: Creating complete business, policy, and procedure structure and ISO
9001-2015 requirements of 40% of the Medical Education Unit (6 Units)
▪ Project: Cadet E-Learning Initiation and USMLE/IFOM test a-z: Trained all AFCM
cadets for their online USMLE tests, email usage, and administered their online
courses with 3rd parties.
▪ Taught a course “the art of doctorship” using arts in presenting medical practice
ethics with prof. Nermine Nosseir.
Cerner
Oct 2016 – Aug 2017
UAE
Organizational Transformation Learning Lead
Led a team of specialists to their first promotion as consultants within months of joining,
they were all newly hired.
Managed to create the complete strategy for digital transformation for the Ministry of
Health & Prevention in the UAE. (90+ sites)
Managed to complete the below projects while on the job:
▪ One complete site rollout as engagement lead.
▪ Gathered requirements, outsourced from India team, built, tested and launched
an internal SharePoint hub for all 7 teams involved in the ITWorks department in
UAE office, with a customer interfacing section to tackle task tracking,
scheduling, operations management, and communication issues. (1FTE + Myself)
▪ Enhanced system by connecting customer surveys on Box to our OBIEE system
for a centralized view of performance quality and customer feedback with other
metrics for our team.
▪ Structuring and gathering the correct contacts, approvals, and communication
plan between the super-user community across sites (tribal leadership model)
▪ Create an offline tool to gather and migrate customer surveys for a noconnection client.
Children Cancer Hospital Egypt 57357
Feb 2014 – Aug 2016
Egypt
Senior Business Analyst
Started with a handful of experts the 57357 Health Sciences Academy.
▪ I was the only senior analyst and youngest in steering committee for the
Academy.
▪ Launched academy in full business and academic structure within 4 months,
project has been delayed for 10 years before the team including myself were
appointed.
▪ Structured and launched the international training program with Dana FarberBoston Children’s Clinical Training program, ran with Harvard Medical School.
▪ Academy Admissions: Structured end-to-end admission process, forms, and
requirements, gained consensus, launched, and transitioned it to operations.
▪ Created the complete Transformational Teaching curriculum, and taught a
portion of it to the first and second cohorts.
Children Cancer Hospital Egypt 57357|
Feb 2014 – Aug 2015
Egypt
Director of Learning & Development Department
Projects completed during tenure:
▪ Implemented transitioned and Managed Enterprise Knowledge Bank LMS, (did
administration later for lack of resources).
▪ Business case to rollback EKB with monetized value for operational issues with
the current service provider at the time.
▪ Organizational Competency Framework, and training for this framework across
the facilities 4000 Employees.
▪ African collaboration program, in partnership with EAPD, where we consulted
and healthcare organizations in East Africa, and treated patients from all African
countries.
▪ Managed international partnerships with hospitals, universities, etc. like the
Neuroscience Center of University Of Messina, Italy, and Flying Angels
Association until transitioning to operations.
Vodafone Global Enterprise, Vodafone Group
Sep 2010 – Jan 2014
Service Implementation Analyst
Senior Analyst & Project Lead Role in the below projects:
▪ Service Implementation Centralization Project: Structured the business
framework for international contracts of Fortune 100 and 500 clients in terms of:
Voice – Data- Bespoke Services – Spend Manager - AOB, Established agreed and
documented P&P, market affiliate implementation end-to-end processes in 42
countries.
o Expanded service implementation from 6 to 48 countries within 18
months, centralized in the Cairo office.
o Revenue acceleration of up to 4 million EU per annum
▪ Employee Champion Program conducting complete organizational analysis for
the GSOC department, including policies, procedure, operations structure,
employee feedback, process improvement, management issues and coaching
needs assessment, employee utilization, intra-dept and inter-dept issues, and
synergy interrupters.
▪ Organizational coaching Initiative, resulting in changes in policy, and teams
winning global awards.
▪ Vodafone International Services Career Path project: conducted full
organizational analysis, role profile catalogue, career path maps, including gap
analysis and showing career paths pros, cons, reporting, projected black-holes
and marketable outsourcing assets for VIS.
Education
University of Bristol
Feb 2011 – Nov 2013
Masters of Organizational & Coaching Psychology, Organizational & Coaching Psychology
Minya University
Sep 2002 – Nov 2008
B. Sc. Oral Medicine, Dentistry, Oral Surgery, Medicine