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Benjamin Ofori-Boateng

Customer Service Representative

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Intro
Johannesburg, South Africa
Instructional Designer at MTN SA
Joined May 29, 2025

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English
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Fluent
About
Additional Information About Myself: Technical Proficiency: - Comfortable working with various digital platforms and quick to learn new software - Experience with data organization and basic spreadsheet management (Excel/Google Sheets) - Typing speed of 40 WPM with high accuracy Work Environment: - Dedicated home office space with reliable high-speed internet - Quiet, professional setting free from distractions - Available to work flexible hours as needed Transferable Skills: - Strong attention to detail - Excellent time management skills - Ability to follow complex instructions precisely Why I'm Interested: - Seeking a stable remote opportunity to apply my organizational skills - Excited about the flexibility to contribute while managing other commitments - Eager to learn and grow within the data entry field Availability: - Immediately available to start - Can commit to 30-40 hours per week - Open to training and onboarding processes
Experience
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MTN SA
May 2015 – Present
Johannesburg, Gauteng
Instructional Designer
In my current position as an Instructional Designer, I routinely handle responsibilities that require strong data management skills: - Accurate Data Processing: Regularly input and maintain learning content and audiences with close attention to detail. - Digital Organization: Use LMS, Sharepoint and Teams KanBan to update and verify information efficiently. - Quality Control: Review my own work for errors—a practice that ensures high accuracy in all deliverables. - Task Independence: Work autonomously to meet deadlines, mirroring the self-directed nature of remote data entry. While not exclusively a "data entry" role, this experience has honed the precision, focus, and technical comfort this position requires.