Bettina Aslan

Customer Service Specialist

Message

Intro

Rome, Italy

Studied Anthropology at Santa Monica College

Studied Media Arts & Animation at Art Institute of California

Telecommunications

Joined July 26, 2023

Skills

Languages

English

Native or Bilingual

Hebrew

Advanced

Italian

Basic

About

Qualified Customer Service Representative with 4 years’ experience. Self-motivated and passionate about working hard, following protocols and providing a satisfying client experience. Dedicated to presenting a positive image for the company.

Experience

Claro Chef's Restaurant

Jan 2022 – Jun 2023

Tel Aviv, Israel

Waitress

Customer satisfaction Speaking multiple languages Connecting with clients and discerning their needs Problem solving

Arcaffe

Feb 2020 – Feb 2022

Raanana, Israel

Service Manager

Multitasking in a fast-paced environment Conflict management Directing service

Touch Group

Dec 2020 – May 2021

Beni Braì, Tel Aviv

Office Manager

Administrative tasks Answering phones and emails Logging and tracking orders

Crown Plaza Tel Aviv

Apr 2019 – Jul 2019

Tel Aviv, Israel

Restaurant Supervisor

Interacting with guests from different countries and cultures Conducting guest surveys Inter-department communication and cooperation

Education

Santa Monica College

Feb 2016 – Feb 2017

Anthropology

Art Institute of California

Jul 2014 – Nov 2015

Media Arts & Animation