I'm a Customer Service Representative and a Technical Support Agent who enjoys working with people. I love the satisfaction that comes with quality customer service and being able to know that you have helped someone solve a problem. I have strong attention to detail, admirable communication and interpersonal skills, great conflict resolution, knowledgeable with the Microsoft office suite (Excel, Word, etc.), excellent customer service skills, strong decision-making skills, and an exceptional ability to follow policies and procedures.
Experience
IBEX Global
May 2018 – Aug 2018
Kingston, Jamaica
Customer Service Representative/Technical Support Agent
Handle customers' queries via call, and assist customers with technical support and general issues.
