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Dedicated Customer Service Professional with Over 22 years experience

Clackamas, United States
Project Manager/Prepress at Bullseye Custom Packaging
Joined June 10, 2024


I am always committed to providing the best customer experience possible. Fiercely loyal, determined, a strong team player as well as a self-starting remote worker. In my free time, I enjoy painting, gardening, cooking, hiking, and spending quality time with my two sons.
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Bullseye Custom Packaging
Aug 2007 – Present
Clackamas, OR, USA
Project Manager/Prepress
Manage 70 to 300 projects annually, equating to $500,000 to $1.9 million dollars in sales revenue, B2B consultative sales; brainstorm and collaborate to design custom packaging solutions, Consistent understanding of products, services, and pricing (i.e. stock weight/thickness, finishes, special effects), Pricing analysis balancing good margins and value to client, Generate quotes and purchase orders with attention to detail and accuracy, Communication with all clients and vendors regarding project status, Maintain production schedules and budgets within 99% accuracy, Review and process all digital art files for custom packaging in Adobe Creative Suite, Identify and contact new factories to source and expand production capabilities, Create digital mockups/graphics for custom packaging using Adobe Illustrator, Correct client artwork issues and prepare files for printing, including adjustments for special effects and bleed, Update project progress in MS Access and maintain documentation in digital cloud-based client folders,, Manage client special requests, expectations, concerns, and complaints, Lead weekly meeting with company owner via MS Teams, Meticulous creation of invoices, bills, process payments, and reconcile company accounts in QuickBooks, Track client credit limits and generate account status reports, request payments for exceeded or past due accounts, Review final products to ensure quality standards and catalogue physical samples for future reference, Design company print materials and digital order forms, Integral to the rebranding of the company, including website design aesthetic, photographing and editing images, and logo creation, Research, pursue, and develop leads to acquire new business