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bindu bhatt

9 year experience as Virtual Assistant, Administrative Assistant, Executive Assistant

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Intro
Mumbai, India
Studied Finance and marketing at Saket college of management
Joined January 6, 2021

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English
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Native or Bilingual
Hindi
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Native or Bilingual
About
My name is Bindu Bhatt I am an experienced and driven Assistant specialized in productivity and organization. Adapt in providing optimal support in fast paced office environments, and able to maintain efficient office flow at all times. Bringing forth strong multitasking skills, and a positive attitude seeking to assist at all times. Skilled in using office equipment, communication tools, project management tools, CRM tool, google workspace, time tracking tool, financial tool, scheduling tool, social media tool, file sharing tools, document signing tools, Travel management tools and real estate software. I have a proven track record of providing superior administrative support in various office settings. I have worked for startup, small and large scale companies. They are into Insurance industry, Property Management industry, IT industry, Hospitality Industry, market research industry, outsourcing industry and Medical Industry. I helped them with the following task i.e. File management, travel management, web research, preparing meeting minutes, tracking and recording invoices, payments expenses, ordering product and supplies, coordinating with other internal team members, customer services, monitoring and tracking projects updates, hotel booking, coordinating personal and team calendars schedule and reminders, phone calls, email management and other administrative task. I can also do social media monitoring, sales presentation, contact research,data entry, and organize events. I have worked for Short term rental industry, I help them with the following task i.e. Creating and optimizing listings, Communicate with guests via chat support and email, Coordinating guests, house rules, check-in instructions, Managing your booking calendar, Price update and customization, Reservation and financial reports on Spreadsheets, Coordinating with cleaning and emergency maintenance, Handling disputes, Respond to reviews, Creating house rules, Answering the VoIP phone and dealing with guest calls, Creating manual bookings, Coordinating early check-ins and later checkouts, Support in making Residential Lease agreement for this we use Buildium software (property management software), Prepare an Account Statement which uses information like Unpaid Rent, Security/Pet Deposit and Quotes for Tenant caused damages to identify the Refund due to the Tenant or the Amount to be charged to the Tenant for this we use stripe payment gateway. This is my following achievement: 1) Develop a new employee evaluation system based on the company's performance goals. Create a self-review survey and ensure that the completion rate is 100% by reminding all employees to turn in their reviews. This improves project productivity and improves employees performance. 2) I Introduced a time management system and increased the efficiency of the office by 15%. 3) At the beginning of last year, I optimized our email filtering system to improve office communication and reduce the amount of missed messages by 28%. 4) I helped my last employer set up a new calendar system. I worked with the IT department to create a calendar that was accessible to all employees and streamlined communication. I also created a color-coded system for each employee’s availability, which helped managers see who was available for meetings and who was busy. The system saved the company a lot of time and money. I would love to bring my experience and skills to add value to your business. Thank you Whatsapp number +917400476517 or +15615032931 Skype id : bindu1550
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Experience
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Pearless software solutions
Nov 2020 – Nov 2021
Mumbai
Virtual Assistant
Education
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Saket college of management
Jan 2010 – Jan 2012
MBA, Finance and marketing