Blessing Edego

Customer Support and virtual assistant

Message

Intro

Port Harcourt, Nigeria

Customer/Sales Manager at Zaron cosmetics

Studied Virtual Assistant at African Leaders Extension ALX

Studied Science at Benue state University Makurdi, Nigeria

Cosmetics

Joined October 5, 2022

Skills

Languages

English

Fluent

About

I am a customer service and sales manager, assisting my organization to achieve its goal of making targeted monthly profits. As a customer server, I ensure that every customer is treated with paramount importance, respond to their complaints, and give resourceful advice on how to improve customers' sales. I make strategic plans each month on targeted methods of improving sales and have in subsequent months exceeded expectations, making close to 60-80% sales increase year on year. I'm a virtual assistant ensuring that my clients meet their expected goals by assisting them with tasks such as email management, travel booking, and accommodation reservation, responding to calls, social media management, scheduling, and calendar management.

Experience

Zaron cosmetics

Jun 2020 – Present

Nigeria

Customer/Sales Manager

. Collect and analysing customers's complains . Advice and strategic planning to improve monthly sales. . Call customers to check up on them and remind them to place order. . Respond to customers complains by phone calls, mails and social media chats. . Improve sales by marketing and creating daily contents on social media

Education

African Leaders Extension ALX

Jul 2022 – Present

Training , Virtual Assistant

Benue state University Makurdi, Nigeria

Feb 2010 – Jul 2014

Chemistry, Science