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Blessing Onwubuya


Assurance/Compliance Specialist at United Bank for Africa
Studied Mass communication at Delta state polytechnic
Studied Mass communication at Delta state Polytechnic.
Joined July 24, 2023


I am a customer service manager, virtual Assistant,control and compliance specialist with more than 5 years experience. I have Gained experience in Banking/finance industry, the Appaerel, and clothing industry. My Skill set includes but not limited to ; fluency in speaking and communication, Analytical skills, organisational skills,Report writing and presentation, Good knowledge in the use of Microsoft Office tools, etc.
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United Bank for Africa
Jun 2019 – Present
Assurance/Compliance Specialist
 As an internal control officer, I ensure regulatory compliance, safeguarding of assets, carry out Account Opening reviews (kyc) and other functional duties that include: l  Review and appraise the soundness, effectiveness, and proper application of accounting and l  Financial controls, compliance procedures and controls and timeliness of documentation generation. l  Identify the risks that a business faces and develop preventive strategy l  Provide training on policy and controls. l  Review Vendor creation, Customer Creation (Agreements), Credit setting l  Credit control (Receivables, staff float outstanding). l  Field force expenses management and control. l  Checking of Consumption vs Bill of materials to detect and eliminate shortage l  Reviewing the Fixed assets register from time to time, physical asset count exercise. l  Supervise the physical Stock Take for all locations . l  Checking of payroll such as overtime, Leave allowance, incentives e.t.c l  Call over of Transactions as per the approved threshold. l  Review system exception override message report, GL/P&L Movement Report, Suspense/Transit/Proxy Accounts and expense and cash advances. l  Conduct Seriality checks/test on Managers Cheque/Bank draft in all business offifices under coverage. l  Continuous review of availed credits to ensure proper approval and operation in line with credit approval. l  Review unauthorized Overdraft, TOD and other credit reports to ensure compliance with the banks credit policy. l  To plan, organize and carry out the internal controls function including the preparation of an audit manual and audit plan. l  Review the responses to internal and external audit management letter queries to ensure that recommendations are implemented and ensure that all action items are resolved. l  Evaluate information security and associated risk exposures Evaluate regulatory compliance program. l   Conduct risk assessment of all departments l AML investigations
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Alpine Crest Limited
Jan 2018 – May 2019
Customer Service and Communication Manager
Supervising day-to-day operations in the customer service and business.  Responding to customer service and communication issues in a timely manner.  Creating effective customer service and communication procedures, policies, and standards.  Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.  Implementing an effective customer loyalty program.  Maintaining accurate records,documenting and communication of all customer and business service activities .  Hiring and training new customer service agents.  Managing the approved budget of the customer service/communication department.
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Delta state polytechnic
Jan 2013 – Aug 2015
Higher National Diploma, Mass communication
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Delta state Polytechnic.
Feb 2010 – Aug 2012
National Diploma, Mass communication