Bowie Lee

Customer Service / Administration Executive

Message

Intro

Auckland, New Zealand

Studied Hospitality management ( Toursim) at Tunku Abdul Rahman University College

Airlines/Aviation

Joined November 23, 2023

Skills

Languages

Chinese

Native or Bilingual

English

Fluent

Malay

Advanced

About

I'm a customer service representative with four years experience and also with one year experience of administration task.

Experience

Anvo group

Sep 2021 – Jun 2023

Remote

Account admin

Update database report everyday and proceed claims quickly and accurately to ensure there is no error.Managing the financial documents , billing and various reimbursement.

TBY Creation

Jul 2018 – Sep 2021

Kuala Lumpur

Customer Service Representative

Answering customer inquiries and solving their issues in timely manner.Provide excellent service to all customer at all times, perform the upgrade operation according to the process and periodically synchronise the progress with the customer.

Education

Tunku Abdul Rahman University College

Jan 2016 – Aug 2018

Diploma, Hospitality management ( Toursim)