Hi there! I’m Imma, a dedicated and empathetic Customer Support Specialist with a talent for turning frustrated customers into happy ones.
I bring strong communication skills, active listening, and a calm, solutions-oriented mindset to every interaction — whether it’s through live chat, email, or messaging platforms.
With previous experience handling customer inquiries, upsells, and follow-ups , I understand how to support customers while aligning with business goals.
I’m fast, friendly, and ready to deliver quality support that builds customer trust. Let’s work together!
