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Brainas Immaculate

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Intro
Nigeria
Studied English & literary studies at Imo state University
Joined April 13, 2025

Skills

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English
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Fluent
About
Hi there! I’m Imma, a dedicated and empathetic Customer Support Specialist with a talent for turning frustrated customers into happy ones. I bring strong communication skills, active listening, and a calm, solutions-oriented mindset to every interaction — whether it’s through live chat, email, or messaging platforms. With previous experience handling customer inquiries, upsells, and follow-ups , I understand how to support customers while aligning with business goals. I’m fast, friendly, and ready to deliver quality support that builds customer trust. Let’s work together!
Experience
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Easybuy
Jan 2019 – Jan 2022
Salesrep
Education
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Imo state University
B.A, English & literary studies