Brenda Díaz Ayala

Message

Intro

Santo Domingo Este, Dominican Republic

Studied at Colegio Adventista Metropolitano

Joined November 10, 2021

Skills

Languages

Spanish

Native or Bilingual

Portuguese

Basic

English

Native or Bilingual

About

Hello. My name is Brenda and I've been working since I can remember. I consider myself as a highly organized person with a proactive attitude and always looking for a good challenge. I have experience in both Administrative Assistant and Customer Service fields. I enjoy being useful for the companies I work for, thriving for success and growth for both of us. I have had supervisory experience and training employees as well. Really looking to put my skills to use.

Experience

Samsung Canada

Feb 2021 – May 2021

Santo Domingo

Customer Service Representative

Receiving inbound calls from Samsung customers all over Canada. Giving technical support regarding their home appliances. Entry of data and offering services/products of Samsung. Escalating cases to the Executive Customer Relations office. Making reports or tickets of every single call and updating the information of the customer profile.

Ministerio de Energía y Minas

Dec 2019 – Jan 2021

Santo Domingo

Administrative Assistant

Taking and making calls. Receiving all the correspondence of the company, digitize it in the office's system and then send it to their final destination with our delivery service. Organizing the office, checking the supplies. Making daily reports. Supervising the delivery service of the office. Answering the customers inquiries and doubts.

Colegio Mi Primer Despertar

Sep 2019 – Dec 2019

Santo Domingo

English Teacher

Imparting English classes to children from the ages of 6 to 13. Being the assistant of the Math teacher. Supervising tasks and homework of the students.

Grupo Higiene Integral

Jun 2017 – Aug 2017

Santo Domingo

Auxiliar Assistant of Accounting

Organizing bills and checks of employees and services payments.

Education

Colegio Adventista Metropolitano

Aug 2015 – Jul 2019

High School Diploma