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Brenda Díaz Ayala

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Intro
Santo Domingo Este, Dominican Republic
Studied at Colegio Adventista Metropolitano
Joined November 10, 2021

Skills

Languages

Spanish
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Native or Bilingual
Portuguese
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Basic
English
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Native or Bilingual
About
Hello. My name is Brenda and I've been working since I can remember. I consider myself as a highly organized person with a proactive attitude and always looking for a good challenge. I have experience in both Administrative Assistant and Customer Service fields. I enjoy being useful for the companies I work for, thriving for success and growth for both of us. I have had supervisory experience and training employees as well. Really looking to put my skills to use.
Experience
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Samsung Canada
Feb 2021 – May 2021
Santo Domingo
Customer Service Representative
Receiving inbound calls from Samsung customers all over Canada. Giving technical support regarding their home appliances. Entry of data and offering services/products of Samsung. Escalating cases to the Executive Customer Relations office. Making reports or tickets of every single call and updating the information of the customer profile.
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Ministerio de Energía y Minas
Dec 2019 – Jan 2021
Santo Domingo
Administrative Assistant
Taking and making calls. Receiving all the correspondence of the company, digitize it in the office's system and then send it to their final destination with our delivery service. Organizing the office, checking the supplies. Making daily reports. Supervising the delivery service of the office. Answering the customers inquiries and doubts.
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Colegio Mi Primer Despertar
Sep 2019 – Dec 2019
Santo Domingo
English Teacher
Imparting English classes to children from the ages of 6 to 13. Being the assistant of the Math teacher. Supervising tasks and homework of the students.
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Grupo Higiene Integral
Jun 2017 – Aug 2017
Santo Domingo
Auxiliar Assistant of Accounting
Organizing bills and checks of employees and services payments.
Education
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Colegio Adventista Metropolitano
Aug 2015 – Jul 2019
High School Diploma