I am a motivated and solution-oriented Customer Support Representative with a passion for delivering exceptional customer service. My strength is in effectively resolving customer-facing issues through email, chat, social media, and video calls. Additionally I'm very good at troubleshooting and finding solutions to problems while maintaining a calm and patient demeanor. My excellent written and verbal communication skills, strong attention to detail and a positive attitude all speak to my ability to perform my duties beyond expectation. last but not least I possess empathy and a willingness to continuously learn, ensuring reliable and accurate support for all customers.
SELIM CO. UGANDA
Oct 2019 – Jan 2023
i was responsible for overseeing a team of sales representatives and ensuring the achievement of sales targets, implement sales plan that aligned with the company's goals and objectives, hire, train, and motivate a team of sales representatives