Brittany Brown

Technical Support Specialist

Message

Intro

Culver City, United States

Client Experience Specialist at Greystar Property Management

Joined July 15, 2025

Skills

Languages

English

Native or Bilingual

About

I'm a detail-oriented and people-focused professional with a background in client support, data entry, and administrative operations. I thrive in remote environments and enjoy work that allows me to combine accuracy, organization, and problem-solving. Whether I'm managing digital records, assisting clients through technical issues, or streamlining internal workflows, I bring a calm, reliable presence and a commitment to getting things done right. I'm especially interested in roles where I can continue helping people: whether that's through tech support, onboarding assistance, or ensuring smooth day-to-day operations. My strongest qualities include my ability to work independently, communicate clearly, stay highly organized, and adapt quickly to new tools and systems. I also type 65+ WPM with high accuracy and have experience using platforms like Salesforce, Zendesk, Slack, and Yardi. I’m looking to join a collaborative team where I can contribute meaningfully while continuing to grow in the tech and client experience space.

Experience

Greystar Property Management

Mar 2023 – Present

Los Angeles, CA, USA

Client Experience Specialist

Maintain accurate resident records, process lease applications, and update internal systems daily using Yardi and Snappt Create and maintain organized digital files for over 200 luxury units, improving retrieval efficiency and data integrity Collaborate remotely with internal departments via Zoom and Slack to clarify documentation discrepancies

Greystar Property Management

Jan 2022 – Mar 2023

Los Angeles, CA, USA

Resident Services Coordinator

Promoted from Resident Services Coordinator to Client Experience Specialist due to consistent performance and customer satisfaction. Provided ongoing resident support, addressing service requests, documentation updates, and payment concerns. Maintained accurate client files and contributed to monthly reporting and performance reviews.