I’m an visual artist and technical support, developing my carreer in different companies of diffentes lines and segments, acting for more than four years in opperational routines and every kind of attendance: clients, providers and fellow work friends. I present a strong experience in building and developing relationship with teams internal and external, in presential and remote forms, meeting expectations, directing demands and solving conflicts.
Experience
Algar Tech
Oct 2021 – Feb 2022
Uberlândia
Bilingual Support Analyst
Customer support via voice call, providing solutions for customer’s problems: payment method errors and suspended accounts, troublleshoot streaming problems on Tv’s, computers and mobile devices, account cancelations, inscriptions and providing any required information by consulting the knowledge base.