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Bryan Nguyen

I am a Mathematics graduate from University of California, Santa Barbara with an expertise in data analytics and programming, where I can utilize my knowledge in mathematics, probability and statistics, analysis and design.
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Jun 2022 – Sep 2022
San Jose
MAC Technician
Coordinated with technicians and movers to ensure the operational readiness of office workspaces for Google and Meta during both relocation and setup Captured detailed computer system data and inventory for over 100 cubicles before and after the relocation process Demonstrated proficiency in MS Excel by managing and organizing IT tickets with pivot tables and conditional formatting, leading to a 50% improvement in IT service efficiency Delivered on-site technical troubleshooting and repair services to address IT issues for over 200 office workers on a monthly basis, ensuring an average response time of less than 30 minutes per request