Busisiwe Gavaza Bvuma

I have good interpersonal skills, good communication skills, I’m a self-starter, eager to learn; hard-working and I work well under pressure

Message

Intro

South Africa

Studied ICT at Richfield institute of technology

Consumer Services

Joined April 20, 2022

Skills

Languages

English

Fluent

About

I have good interpersonal skills, good communication skills, I’m a self-starter, eager to learn; hard-working and I work well under pressure. I’m also able to work independently and as part of a team.

Experience

Kurhiso pty Ltd

Jan 2014 – Jul 2019

Pretoria, Gauteng, South Africa

Catering Manager

Overall responsibility for the kitchen’s daily operations. planning and organizing catering and events management services; managing budgets and financial plans as well as controlling expenditure. Maintaining financial records.

Kurhula evevts and management

Jan 2012 – Dec 2014

Pretoria, Gauteng, South Africa

Catering Manager

First National Bank

Oct 2007 – Feb 2008

Pretoria, Gauteng, South Africa

Home Loans Sales Support

Answering inbound and making outbound calls to the clients, Analyses of clients’ queries, transferring calls to their query route, faxing, emailing, and responding to the client query and updating them with their application via e-mail, filing and capturing client information on the system and using HOGAN. During follow-ups on a daily on the application via NAS and update RANGE daily.

Vodacom/Merchants/Quest

Aug 2005 – Sep 2007

Pretoria, Gauteng, South Africa

Call Centre Consultant

Answering inbound calls from prepaid; Analyses of client queries; resolving client queries; Recording accurate client information; Ensuring that calls are resolved within the allocated time; ensuring calls are closed efficiently; ensuring all policies, processes, and procedures are followed.

Education

Richfield institute of technology

Jan 2002 – Dec 2003

National high certificate, ICT