I have 15 years in customer service, strong communication etiquette
Experience
hucks
Sep 2024 – Present
Eureka IL
sales associate
Customer Service-Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standard
Ensures that store appearance reflects company expectations and standards
Ensures that the store is open and ready for business during all hours
Handles all customer conflicts by using our method of MAKE IT RIGHT
General Job Duties-Is committed to our Vision/Mission Statement (T.H.A.N.K.S)
Performs specific tasks as assigned by the Store Manager
Follows all federal, state and local laws and ordinances pertaining to the operation of the store
Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager
Operates shift within company guidelines and policies
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Actively participates in all Company contests
Suggestive sales at all times
Accounting-Completes a shift checklist according to company policy
Properly records all hours worked on the workstation
Rings all sales on the sales register, with no exception
Accurately records all voids, refunds and price overrides
Human Resources-Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Treats all co-workers and customers with dignity and respect
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Records hours worked in the workstation
Complies with the Company Responsible Retailing policy
Security-Ensures all cash handling procedures are followed
Ensures a safe shopping and working environment
Ensures all company assets are protected, including cash and merchandise
Ensures vendor check-in procedures are followed per company policy
Ensures cash is only kept in the safe and the register
