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Carla Alliman

Experienced Administrative Assistant/Customer Service Professional who is resilient, meticulous, and flexible in handling diverse issues.

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Intro
Kingston, Jamaica
Studied Business Administration (Maj.) and Marketing (Min.) at Excelsior Community College
Consumer Services
Joined December 3, 2022

Skills

Languages

English
-
Fluent
About
I'm a Customer Service Professional with 4 years of experience. Currently, I have an Associate of Science Degree in Business Administration. Being a Customer Service Representative, I was able to develop and hone skills for building and maintaining customer relationships vital for the sustenance of any business. Throughout my experiences, I've carried out my responsibilities with professionalism, reliability, and integrity. I'm confident in my ability to perform given tasks and responsibilities with the highest level of competency. I'll undertake challenges with the achievement of success as the core motivation.
Experience
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Influx Inc.
May 2020 – Dec 2022
Remote
Email/Chat Re
Answering customers' inquiries via chat, email, and social media by providing the right information. Making outbound transactions to customers to learn and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions. Communicates with other departments to answer customers' inquiries, solve their problems and fulfill their needs.
Education
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Excelsior Community College
Sep 2010 – May 2013
Associate Degree, Business Administration (Maj.) and Marketing (Min.)
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