Carla Leb, Senior Organizational Strategic Planning Professional | Policy Development | Process Optimization | Compliance & Risk Management

Caritas Lebanon

Feb 2013 – Present

Sin El Fil, Lebanon

Organizational Strategic Planning Unit Manager

Policy and Procedure Development: Composed, benchmarked, reviewed, and edited 200+ organizational documents, improving clarity and alignment. Developed 120 new policies to address regulatory, structural, and strategic changes, enhancing compliance and efficiency. Implemented a quality assurance process that reduced revision cycles by 30%. Conducted a gap analysis that increased operational effectiveness by 25%. Strategic Organizational Restructuring and Planning: Presented strategic recommendations to Top Management, leading to a 20% increase in goal achievement. Contributed to short- and long-term planning and implementation of new projects. Established a follow-up system for audit recommendations, achieving a 95% implementation rate. Institutional Support Compliance: Developed an integrated M&E system, improving tracking of institutional activities by 40%. Achieved 95% compliance with quality and regulatory standards from funding bodies, enhancing organizational reputation. Assisted in submitting NICRA documentation for USAID projects, resulting in a 10% increase in recovered indirect costs. Caritas Internationalis Management Standards Coordinator: Led self-assessment workshops on 77 management standards, identifying 10 key improvement areas. Conducted a risk analysis, reducing organizational risk exposure by 30%. Implemented a detailed improvement plan, completing 85% of initiatives within budget and timeframe. Global Committee Membership: Twice appointed as a MENA representative in global Caritas committees, including the CI MS working group (2016-2019) and the Safeguarding Committee (2019).

Carla Leb

Senior Organizational Strategic Planning Professional | Policy Development | Process Optimization | Compliance & Risk Management

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