My motivation is to develop my communication skills and reach certain goals.
This includes continue learning a third language and moving to a new country looking for new opportunities. Im always exited to learn how to use new software. I have worked several years in customer service/remote jobs. During these years I have developed communication, multitask and time management skills.
Experience
24/7 Intouch CX
Feb 2022 – Mar 2023
Tegucigalpa, Honduras
Customer Service Representative
Responded to customer requests for products, services, and company information. Offered advice and assistance to customers, paying attention to special needs or wants. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Clarified customer issues and determined root cause of problems to resolve product or service complaints.
