I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. In my last job, this passion led me to challenge myself daily and learn new skills that helped me to do better work. For example, I taught myself how to use Photoshop to improve the quality of our photos and graphics. I soon became the go-to person for any design needs
Experience
Ip Sound & Tech
Dec 2020 – Present
Caracas, Venezuela
Ceo
Maintenance and moving of routers and antennas of
Corporación Digitel (Mikrotik, ZTE, Huawei)
Installation of special projects like Cinema, audio system
and home security systems
CARLOS EDUARDO PEREZ ASESORIA EN TECNOLOGÍA
Dec 2009 – Nov 2021
Caracas
CEO
Provide Hardware and software to the clients depending on the needs (I import or look in the local market for the best option)
• Maintenance of all pc (Hardware and Software) of different clients
• Maintenance of the client infrastructure (LAN, Telephones)
• Maintenance on mobile devices like iPhones, Ipod, Blackberrys
• Management of Cisco hardware and software
• Advice clients on all technology issues
• Clients with monthly fee-paying contract are: MarineManagement de Venezuela and the holding associate
with this company and Nextpointe LLC Miami, Florida.
• Project or requirement paying clients: Inversiones Hoodka C.A, Sanchez Taffur oficina de arquitectos,
The Sawing House C.A, Confecciones Yerba Buena C.A, Corporación BCV C.A, Alimentos Internacionales SM y SL C.A, Construtora MPS, C.A, Finmarket Consultores C.A, De Sousa y Asociados C.A, Between others.
Nextpointe
Jun 2019 – Dec 2020
Caracas
Tier 1 Manager
Support all clients on level 1 problems with IP phones • Make sure that all team complies with SLA and all the
procedures stablish in the company
• Manage Cisco Communicator, Cisco IP phones, Cisco
Catalyst switches and specialize in Meraki hardware.
• Manage Windows base servers (Active Directory, DHCP) • Manage Virtual farms running on VMware
Nextpointe
Oct 2016 – Jun 2020
Remote
Junior Tier 1 Support Agent
Support all clients on level 1 problems with IP phones • Make sure that all team complies with SLA and all the
procedures stablish in the company
• Manage Cisco Communicator, Cisco IP phones, Cisco
Catalyst switches and specialize in Meraki hardware.
• Manage Windows base servers (Active Directory, DHCP) • Manage Virtual farms running on VMware
STANDARD CHARTERED BANK
Jun 2007 – Jun 2012
Caracas
It Support Specialist
Maintenance and installation of all pc (Hardware and Software)
• Maintenance and monitoring of the local servers and
applications (Lotus Notes, Radia, Active Directory, etc...)
• Configuration of the global Blackberry Enterprise Server
in BlackBerrys
• General advice to all users in technology issues
Nueva Corporación Publicitaria
Jun 2007 – Dec 2009
Caracas
It Specialist
Maintenance of all pc Mac and Windows (Hardware and Software)
• Maintenance of Servers
• General advice to the managers in technology issues
CENTRO DE CONEXIONES TURUMO
Feb 2006 – Jul 2006
Caracas
Installer
Assembly of all PC's and all LAN wiring in the shop
• Maintenance of Servers
• General advice to the managers in technology issues
Neumaticos Intyre
Jul 2005 – Feb 2006
Caracas
Salesman
Selling of all Shell Products to companies
Advice to companies of all lubrication issues
Minisistemas de Computación
Jul 2005 – Jan 2006
Caracas
POS Programer
Reprogram Banco Mercantil POS in site
• Costumer Support by phone or In-Site