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Carmen Sandrea

eCommerce Virtual Assistant / Costumer Service / Especialist in eCommerce/ Virtual Assistant / Personal assistant

Message
Intro
Cartago, Costa Rica
Process operator at Caminos del sol
Studied Marketing at Coursera
Studied Administration at Giulia Chilin
Studied advertisement at LinkedIn learning
Studied Administration at Domingo briceño
linkedin.com/in/carmen-elisa-sandrea-2620b1215
Joined May 10, 2022

Skills

Languages

English
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Fluent
Spanish
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Native or Bilingual
About
✔Looking for a brilliant virtual assistant to help you out with eCommerce or administrative tasks? well, You are in the right spot! There are all the tasks that I can help your business with: 📧Email inquiries and customer support 📣Social Media engagement -messages, comments and moderation 💻Data entry 📟Calendar planning / scheduling 📠Appointment setting ✉ Responding to emails ✔ Order fulfillment with suppliers 📆 Updating my client's calendar 📌 Handling tracking and returns/refunds and more These are the tools I´m knowledgeable in to provide the best service and a smooth training / onboarding process ✔ Microsoft word ✔Excel (intermediate) ✔Google suite ✔Shopify ✔Etsy ✔Printify ✔Zendesk ✔Reamaze ✔Gorgias ✔ Slack ✔Asana, Trello and Airtable ✔Business Suite "Facebook
Experience
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Caminos del sol
May 2019 – Present
Costa Rica
Process operator
All types of manufacturing work
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Tiffany Miller
Feb 2021 – Apr 2022
Costa Rica
Personal assistant
• Scheduling appointments • Making phone calls • Making travel arrangements • Managing email accounts • Sending and receiving of emails • Record keeping .•transcripts and translations
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Smarth service
Nov 2017 – Jan 2019
Ven
Customer service
all kinds of work related to customer service
Education
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Coursera
Jan 2022 – May 2022
Social media marketing , Marketing
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Giulia Chilin
Jan 2022 – Apr 2022
Costumer Service for ecommerce , Administration
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LinkedIn learning
Jan 2022 – Apr 2022
Google ads essential training , advertisement
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Domingo briceño
Dec 2008 – Dec 2013
High school degree, Administration
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