Catheleen Jacobe

Data Entry Operator and Appointment Setter

Message

Intro

Cebu City, Philippines

Studied Information Technology at AMA University

Online Media

Joined May 27, 2023

Skills

Languages

English

Advanced

About

Looking for an opportunity as a Data Entry Operator where I can use my typing and computer skills for organizational growth. • Experienced: Customer service representative with over 4 years in call center • Efficient: Adapt at handling various calls on a daily basis while consistently resolving client issues in rapid manner • Experienced: Online Content Moderator with over 2 years Capable of multi-tasking, highly organized with excellent time management skills

Experience

Wipro Ltd

Jan 2021 – May 2023

Cebu

Content Moderator

responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.

Wipro Ltd

Sep 2017 – Dec 2020

Cebu

Customer Service Representative

Processing orders and transactions and resolving issues and troubleshooting technical problems.

Concentrix

Oct 2016 – Jul 2017

Cebu

Customer Service Representative

Banking Specialist at Citibank

Education

AMA University

Jun 2006 – Mar 2012

Undergraduate, Information Technology