Experienced and results-oriented Human Resources professional with 10+ years of success in managing comprehensive HR operations across diverse sectors, including manufacturing, hospitality, and corporate services. Proven expertise in talent acquisition, employee engagement, performance management, and HR policy development for both onsite and remote teams.
Skilled in aligning HR strategies with business objectives to drive retention, boost productivity, and foster inclusive and compliant workplace cultures. Adept at managing HR processes for teams of up to 120 employees and leading digital HR transformations, particularly in virtual onboarding, HRIS implementation, and remote employee support.
CORE COMPETENCIES
Talent Acquisition & Retention | Virtual Onboarding | Employee Relations | Performance Management
HR Policy & Compliance | Compensation & Benefits | Remote Workforce Support | Payroll & Statutory Processing Conflict Resolution | HRIS & ATS Systems | Employee Engagement | Training & Development
Workforce Planning | HR Metrics & Reporting | Cost Control | Document & Records Management
PROFESSIONAL EXPERIENCE
HUMAN RESOURCE OFFICER, KINGSUN INTERNATIONAL LIMITED - Kajiado, Kenya | Dec 2024- May 2025
• . Spearheaded full-cycle recruitment and onboarding, reducing time-to-hire by 30% and ensuring cultural fit and skill alignment for factory roles.
• Digitized employee records and attendance using BambooHR, increasing efficiency and minimizing manual errors across shift schedules and payroll cycles.
• Handled monthly payroll and statutory compliance (NHIF, NSSF, PAYE) for over 60 employees with 100% accuracy, ensuring timely processing and audit readiness.
• Maintained strict adherence to data confidentiality policies and aligned practices, ensuring secure storage and restricted access to sensitive employee information.
• Led the implementation of shift-based biometric attendance, increasing attendance accuracy by 40%.
• Designed and rolled out compliance-focused training programs, resulting in a 25% improvement in HR audit scores.
• Addressed and resolved multiple grievance cases and disciplinary concerns, contributing to a 35% reduction in formal HR cases and higher team morale.
• Developed KPIs for key roles, enhancing productivity by 20% and driving performance-based appraisals.
• Played a key role in manpower planning, reducing excess labor hours and cutting costs by 15%.
• Enhanced staff morale through recognition systems, toolbox talks, and structured welfare forums.
HR COORDINATOR, OPAL SPRINGS INTERNATIONAL LIMITED - Nairobi, Kenya | Feb 2022 - Jan 2024
• Managed comprehensive HR functions for a workforce of 80+ staff, including remote teams, ensuring strong coordination, support, and engagement.
• Utilized SAP SuccessFactors and Excel-based payroll tracking to oversee monthly compensation, leave tracking, and performance logs with high accuracy and data integrity.
• Consistently maintained confidential employee records, following internal security protocols aligned with data privacy the best practices.
• Resolved over 30 employee grievances and interpersonal conflicts, leveraging early intervention strategies that reduced disciplinary cases and absenteeism.
• Refined onboarding processes to be more interactive and streamlined, cutting new hire ramp-up time by 22%.
• Introduced wellness initiatives and team engagement campaigns, leading to a 25% uplift in staff morale and participation.
• Updated company HR policies to reflect changes in Kenyan labor laws and workplace trends, increasing compliance awareness and internal transparency.
• Provided weekly and monthly HR analytics and management reports, guiding decisions on retention, training, and resourcing.
ADMINISTRATION & COST CONTROL MANAGER, AFRICAN POTS RESTAURANTS - Diani Beach | Aug 2019 - Jan 2021
• Oversaw administrative and HR functions during COVID-19, successfully transitioning operations and communications to remote platforms like Zoom and Trello.
• Automated finance and HR reports, reducing administrative workload by 25% and improving accuracy.
• Maintained employee records with strict confidentiality, ensuring data protection across hiring, payroll, and disciplinary documentation.
• Improved compliance processes by strengthening document trails, policies, and audit readiness, resulting in a 23% reduction in audit gaps.
• Conducted regular internal checks and staff trainings on data handling, contributing to improved information security awareness across teams.
• Enhanced overall cost efficiency in food & beverage operations by 12%, while maintaining compliance with health and safety protocols.
OTHER ROLES
HR Assistant, Monarch Hotel - Nairobi | Sep 2013 - Jun 2014
Cashier, Kengeles Holdings Ltd - Nairobi | Oct 2002 - Jan 2010.
ADM.Assistant ,Wagwe &Advocates -Nairobi jan2017-Oct 2028
EDUCATION
-Certification for SCHRM-CP (JUNE 2025-DATE)
- Higher Diploma in Human Resource Management - Universal Group of Colleges
