PLEASE DO NOT BE INTIMIDATED BY MY CV!!!! I am currently a housewife looking to earn a little side income. I have 8yrs remote working experience specializing in customer services and management operations, a fully equipped home office, and a passion for communications and conflict resolution.
Daily operational tasks - Leadership management, training, human resources (hiring, payroll), logistics, CRM platform responses (1st line to 3rd tier conflict resolution) , internal operations and team building, etc. Ticket handling 75 resolved/day. Calls 30/day. Flexible timezone requirement.
Platforms that I am well versed in - GoogleSuite, Slack, Dixa, Freshdesk, Zendesk,Instagram, Facebook, Daktela, Byznyz, Trello, Asana, Airtable, Zoom, Loom, Google Analytics, MailChimp, WordStream, etc
Languages (C2,native level) - English, Malay, Danish, Mandarin.
Customer service is my calling. I strive to be as active, as engaging and as helpful to as many customers as I can for as long as I can. My hire would be a DEFINITE asset for your team.
