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Chantrea Robinson

Determined and dedicated customer- focused customer service professional

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Intro
Valdosta, United States
Studied Esthetician at Beauty School of America
Studied Medical Billing and Coding at Florida Technical College
Studied High school at Homestead Senior High
Consumer Services
linkedin.com/in/chantrea-robinson-437466136
Joined January 30, 2024

Skills

Languages

English
-
Fluent
About
Passionate, dedicated, and self-motivated professional with a strong education and background with over 7 years experience as a professional customer service representative and patient educated . Over 7 years experience working in beauty and spa as an Esthetician and over a year in Medical Billing and Coding CPR & BLS, adept at taking patients' vital signs; blood pressure, temperature, height, and weight In-depth. Very adaptive and works well alone or with others.
Experience
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Dion LLC
Apr 2022 – Oct 2022
Florida Keys
Cashier
Greeted customers with care, listen, clarify and manage conversational flow ,Manage upset customers, conflicts and challenging situations •  Deliver outstanding service An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
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Randstad (DentaQuest)
Jun 2019 – Feb 2022
Doral, Fl
Customer Service Representative
Excel within a service-oriented company, Greet transfer and hold calls demonstrating a talent for communicating effectively with customers from diverse backgrounds. Listen attentively to caller needs to ensure a positive customer experience experience. Proven experience providing customer support in busy call center environments. Claims,EOB's, Authorizations,Finding Providers validation of coverage,validation of benefits.
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Curaleaf
Jun 2017 – Mar 2019
Cutler Bay, Fl
Customer Service Representative
Offered exceptional customer service while promoting the company brand and educating customers on the company’s mission and values.Took prescription orders for members with mass varieties of disabilities including PTSD, cancer and depression. One of the highest for scored call percentage and sales.
Education
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Beauty School of America
Jan 2017 – Jun 2018
Certified , Esthetician
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Florida Technical College
Jan 2017 – Jun 2018
Certified , Medical Billing and Coding
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Homestead Senior High
Jun 2002 – Jun 2006
Diploma, High school
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