My name is Charise, I am an Escalation officer in an International Online Payment Processor.
I want to try it and go out of my comfort zone. I have an experience in admin work since I also have experience handling a team as Team Leader. Deliverable is most important to our role and I assume I fit this position.
I have a solid experience in Customer Service. I've been in this industry since 2016. I am now currently one of the Escalation Team Members. Wherein we're dealing with a customer who is asking for a Supervisor.