Charlene Lagamayo

Virtual Assistant/Manager

Message

Intro

Manila, Philippines

Studied at Center of Asian Culinary Studies

Studied at De La Salle University

Food & Beverages

Joined April 18, 2021

Skills

Languages

English

Native or Bilingual

Tagalog

Native or Bilingual

Chinese

Intermediate

About

I am experienced in managing a business and a team, admin works, and customer service, where I can apply my knowledge and skills in helping business owners and professionals to expand their businesses and with their daily professional life. Professional Skills: Managerial Skills Customer Service Admin Work Social Media Management (Facebook Ads, Instagram Ads, creating and scheduling posts, reply to messages and comments) Human Resource Inventory Management Business Suite Google Suite Microsoft Office Canva for basic designs Personal Skills: Leadership Skills Team Player Reliable Hardworking Fast Learner Empathetic In college, I took up Marketing Management and then finished a diploma course in culinary studies. I did a short marketing internship in a telecom brand in the Philippines. And also, after finishing my course in culinary studies, I worked as a kitchen trainee in a 5-star hotel in Hong Kong. After completing my internship, I worked as an assistant supervisor in a Retailer/Wholesaler that sells baking and kitchen supplies from June 2018 to June 2019. My tasks are mostly on evaluating staff based on their overall performance, selling kitchen/baking supplies, and creating social media posts for the store to gain more potential customers. In July 2019, I started working as a manager in a Korean & Japanese BBQ restaurant. I assisted the owner from the start until it began operations like creating SOPs and recruiting the team. My tasks were supervising the team, overlooking the daily operations, scheduling the weekly roster, calculating the staff payroll, producing monthly financial reports, co-managing the restaurant's social media platforms, and assisting the kitchen manager in purchasing the restaurant supplies.

Experience

Komeatchiwa Restaurant

Jul 2019 – Jan 2021

Manager

Njoymix General Merchandise

Jun 2018 – Jun 2019

Assistant Supervisor

Education

Center of Asian Culinary Studies

Jan 2016 – Mar 2018

Diploma in Professional Culinary and Pastry Arts with Restaurant Operations Program

De La Salle University

May 2010 – Feb 2015

Bachelor of Science in Marketing Management