Accomplished facilities professional with expertise in streamlining administrative operations and optimizing workplace environments. Skilled in fostering collaborative environments, managing facilities, vendor relations, and workplace logistics to support organizational goals. Proven ability to adapt to operational changes and pivot product strategies effectively, managing operations, allocating resources, and project timelines to align with business strategy. Seeking to leverage solid project management skills, cross-functional collaboration expertise, attention to detail and a strong customer-focused mindset.
Experience
Stagwell Global
Oct 2020 – Aug 2023
New York
Facilities Specialist
● Acted as a cross-functional liaison between 15 agencies under the Stagwell umbrella and management at One World Trade, ensuring smooth collaboration between the agencies, stakeholders and property management.
● Coordinated deliveries and services between vendors and agency contacts resulting in effective and timely product deliveries.
● Developed a detailed editorial style guide to standardize office policies, promoting compliance and operational alignment at One World Trade for global team and agency coordinators.
● Utilized Zendesk ticketing processor system to manage customer support inquiries and requests efficiently.
● Provided effective project management coordination between the global IT team, engineering, construction crews and building management to ensure compliance with Port Authority regulations for multi-floor renovations at One World Trade.
● Managed multiple software platforms in the office environment to support employee productivity and satisfaction.
● Administered Stagwell security systems including Verkada, ensuring security and badge access for 1500+ employees.
Forsman & Bodenfors: A Stagwell Global Corporation
Jul 2015 – Oct 2020
New York
Office Services Coordinator
● Coordinated and managed vendors, supply orders and organizational operations resulting in efficient office deliveries.
● Utilized Microsoft Powerpoint, Excel, SQL and Tableau to create presentations based on gathered and analyzed data.
● Created system to manage the business phone plan for agency of 150+ employees in the United States and Sweden preventing any disruption between international operations. Implemented cost-saving measures resulting in a 15% reduction in expenses.
● Successfully maintained operations during the COVID-19 pandemic within a skeleton staff structure, ensuring continuity.
RantSports
Sep 2014 – Sep 2016
Brooklyn
Freelance Writer
● Leveraged knowledge of multiple sports to provide news and analysis for opinion and fantasy sports website www.RantSports.com.
● Designed the layout of online sports section formatting stories, graphics and headlines.
● Utilized TweetDeck to monitor and manage customer interactions across multiple Twitter accounts.
● Researched, developed and authored sports content reflecting unique sensibilities of the RantSports network and its readers.
● Monitored breaking football, basketball and soccer news alerts to write timely and relevant articles and increase web traffic.
