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Chikezie Nwankwo

Detail-oriented office administrator with 5+ years of experience ensuring offices runs smoothly and efficiently. Excited to join the team.

Lagos, Nigeria
Studied Business Administration at University Of Atlanta
Studied Logistics And Transport at Chartered Institute Of Logistics And Transport UK
Studied Purchasing And Supply at Federal Polytechnic Nekede Owerri
Executive Office
Joined July 27, 2023



Native or Bilingual
Detail-oriented office administrator with 5+ years of experience ensuring offices runs smoothly and efficiently. Excited to join the team at your organization and bring a new level of organization and attention to detail. Increased office efficiency at Profession Systems Co. by introducing a new ERP software package. An upbeat team player with an expansive toolkit of interpersonal skills and business operations knowledge.
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Divine Company Ltd, Benin Nigeria
Jan 2016 – Jun 2023
Benin Nigeria
Office Administrator
• Deliver executive support to the Director of Engineering and 190+ people in the department. Offer travel support, calendar assistance and organization, maintain vacation and attendance records, and support human resources with all Engineering new hire candidate needs. • Monitor building maintenance and expansion, schedule conference rooms, annual event coordination and implementation, and serve as backup support to other departments. • During first 30 days of tenure, proposed and received approval to design and establish a central mail location, which removed duplication of work and improved efficiency of mail distribution.
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EMIRATES Group/dnata, Dubai, United Arab Emirates
Jan 2009 – May 2016
Dubai - United Arab Emirates
Customer Service Product Support
• Received callers providing exceptional listening skills to determine the nature of their call in order to clearly and precisely address their inquiries in a professional manner • Received numerous customer service awards for critical to quality accuracy, high turnovers, and increased customer renewals • Utilized Siebel software for data entry of customer service information for accuracy and quality control • Typed memos, correspondence, reports and other documentation including follow-up letters to customers to ensure their questions were addressed. • Created customer satisfaction survey utilizing Microsoft Word to drastically reduce potential problems • Assist colleagues administratively typing letters, memos, and reports • Organized customer information and account data for business planning and customer service purposes
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University Of Atlanta
Mar 2010 – Jan 2012
Master of Business Administration, Business Administration
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Chartered Institute Of Logistics And Transport UK
Jan 2008 – Sep 2009
Diploma, Logistics And Transport
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Federal Polytechnic Nekede Owerri
Nov 1990 – Mar 1995
Diploma Purchasing And Supply, Purchasing And Supply