Chinouk den Heijer, Junior content creator / video editor

Pizzeria Da Sina / Hotel Falken

Jul 2016 – Jun 2022

Wengen, Switzerland

Restaurant Manager, Service / Bar, Content Creator

• Cross-trained existing employees to maximise team agility and performance. • Controlled costs and optimised spending via restructuring of budgets for labor, inventory purchasing and technology upgrades. • Trained new employees in specific job requirements. • Set and managed schedules to give proper coverage to required areas and meet customer service demands. • Monitored and managed social media platforms. • Organised and created an average of 10 events per season, resulting in a new party concept in Wengen. • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies. • Handle complaints from customers ensuring a resolution that aids both the customer and the business. • Wrote content and uploaded it to Sina's Mountain Pub's content management system.

Chinouk den Heijer

Junior content creator / video editor

Skills

Languages