Confidence Njoku

Executive Airbnb Real Estate Virtual Assistant

Message

Intro

Port Harcourt, Nigeria

Sales/ marketing at Shedless Media Upwork

Studied English Literature. at Usmanu Danfodiyo University Sokoto

Studied at Federal Government Secondary School Sokoto

Real Estate

upwork.com/freelancers/~01e2f417aac9f3cbcf?s=1484275369793736704

Joined November 8, 2022

Skills

About

I am an Enthusiastic, hardworking Individual who is passionate about Short Term Rentals, as well as Property Finding. My Topmost Concern is providing highly accurate and responsive services to my clients. I work incredibly hard and will do everything possible to ensure 100% client satisfaction. Collaboration is essential to any working relationship, which is why I stay in constant communication during every project. My primary role is to cater guests inquiries and concerns with regards to their stay. I am a master of guest communications who uses my skills and expertise to make sure all our guests will have a perfect and hassle-free stay in our properties. One who makes sure that our guests will leave your properties happy and satisfied. My Core Expertise; -Customer Service (Email, Chat and Phone) -Short Vacation Rental/Property Management (Airbnb, HomeAway, Booking.com, TripAdvisor, Expedia) -Listing Creation -Managing reservations -PMS integration -Pricing Set up -Coordinating with Housekeeping Team and Maintenance Team -Communication with Property Managers 100percent Customer Satisfaction is my Goal. Please feel free to send a message, I look Forward to hearing from you soon.

Experience

Shedless Media Upwork

Sep 2022 – Present

Texas

Sales/ marketing

I used the Hubspot crm tool to send out cold emails, and scheduled messages to clients. Also called clients to book an appointment using the ring central app.

Upwork

Jun 2022 – Oct 2022

USA

Virtual assistant /Lead Generation

I managed my clients daily task, handles his social media pages and generated over 3000 leads via Facebook on a credit education program he was putting in place. I scheduled interviews with those who showed interest.

Upwork

Mar 2022 – Oct 2022

Denmark

Lead Generation

I generated Over 500 solar leads for my client using LinkedIn sales navigator and hunter io

Education

Usmanu Danfodiyo University Sokoto

Jan 2007 – Nov 2011

BA English Literature, English Literature.

Federal Government Secondary School Sokoto

Jan 2000 – Jul 2006

Senior school leaving certificate