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Chinwendu Ogbonna

Virtual Sales Assistant

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Intro
Nigeria
Customer Service Consultant at Slot Systems Limited
Studied English and Literature at University of Benin
Joined July 12, 2025

Skills

Languages

English
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Fluent
About
Hi, my name is Chinwendu Ogbonna, a trained and motivated Virtual Sales Assistant with a strong background in customer service and a passion for helping businesses grow. I recently completed a professional Virtual Assistant and Sales course via Alison, where I gained valuable skills in CRM tools, lead follow-up, email handling, and time management. These skills have strengthened my ability to assist sales teams, manage tasks, and support customers in a professional and efficient manner. Previously, I worked as a Customer Service Representative at Slot Systems Limited, where I helped customers resolve product issues, guided them through purchases, and ensured satisfaction—contributing to increased customer loyalty and repeat sales. This experience has made me confident in handling communication, building rapport, and maintaining a strong customer-first approach. As a tech-savvy, organized, and reliable remote worker, I’m proficient in tools like Microsoft Office, Google Workspace, basic CRM platforms, and social media messaging. I’m also a fast learner who adapts quickly to new systems and processes. What I bring to your team is more than just assistance—I help you stay organized, follow up with leads, and build long-lasting customer relationships so you can focus on closing more deals. Whether it’s scheduling, order processing, or customer interaction, I’m ready to take the load off your shoulders and become a valuable support arm to your sales operations. I’m available full-time, ready to learn, and excited to contribute to your team’s success. Let’s work together to grow your business!
Experience
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Slot Systems Limited
Jul 2021 – Present
Nigeria
Customer Service Consultant
As a Customer Service Representative at Slot Systems Limited, I was responsible for attending to customer inquiries, providing product guidance, and resolving complaints in a timely and professional manner. I assisted customers throughout the purchasing process, handled order tracking and payment issues, and ensured customer satisfaction through prompt and effective service. I also collaborated with the sales team to support daily sales activities and helped maintain accurate customer records.
Education
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University of Benin
Oct 2013 – Jul 2017
B.A, English and Literature