Chinyere Eluwa, Remote Virtual Assistant

About

Enthusiastic Virtual Assistant with over 2 years of experience who excels in providing exceptional service, especially skilled in Administartive support and conflict resolution. Motivated to learn, grow and excel in a fast paced industry.

Experience

Jenbackman Illustration

Mar 2022 – Present

Toronto, Canada

Virtual Administrative Assistant

1. Manages the Clients’ calendar, emails and social media pages and schedules appointments and meetings as instructed. 2. Make use of Notion/Asana/Trello for project management and communication. 3. Professionally handling phone calls for the client 4. Manages and keeps records of all receipts and purchases using the Wave application. 5. Engage in both personal and business online research for the organization. 6. Skillfully carries out general administrative tasks such as record keeping, data entry, filing and retrieval systems, project presentations, and other tasks as assigned by the Client. 7. Executes the task of writing emails that influence invites from schools and libraries for book marketing. 8. Prepares PowerPoint Presentations amazingly well for clients 9. Effectively handles lead generation tasks using LinkedIn and Ulinc, which have increased the Client’s connections by 90% and resulted in the Client landing a huge deal with Google. 10. Effectively handle travel arrangements and accommodation bookings. 11. Skillfully created, reviewed and disseminated quality content across different social media platforms. 12. Plan quality monthly content using content calendars. 13. Actively engage with customers with a 100% response rate to all client queries through various channels. Improving the client’s social media pages to increase followers by 70% on Instagram and LinkedIn

Pennsylvania Cancer and Regenerative Medicine Centre

Jan 2022 – Feb 2022

Doylestown, USA

Virtual Administrative Assistant(Data Entry Specialist)

1. Carry out data entry tasks for the Client. 2. Carry out web research for the client. 3. Completed special projects by organizing and coordinating information and requirements on the organization’s website. 4. Executed information extraction from the website.

Career Break

Aug 2020 – Dec 2021

Nigeria

Career Break

I relocated with my family and then tried to adjust, upskill, and grow my family.

NPOWER - Primary Health Centre - Yelwa, Nigeria

Aug 2018 – Jul 2020

Nigeria

Customer Service Representative/Sales Representative

1. Offered executive support to incoming and prospective patients. 2. Prepare the packaging and label of prescriptions, verifying the accuracy of dosage, side effects, interactions, and refill instructions. 3. Ensured that patients' details were correctly imputed into the CRM system. 4. Communicated instructions to patients and caregivers.

MTN COMMUNICATIONS LIMITED

Aug 2009 – Nov 2015

Nigeria

Online Customer Service

1. Resolved customers queries effectively and efficiently whilst maintaining the acceptable service quality standard 2. Followed up on customers queries ensuring prompt resolution and feedback. 3. Made use of CRM and other relevant tools to manage customers and increase profitability.

Education

Ahmadu Bello University, Zaria

Feb 2011 – Nov 2014

Masters , Pharmaceutical and Medicinal Chemistry

Nnamdi Azikiwe University, Awka

Sep 2001 – Nov 2005

Bachelors, Pure and Industrial Chemistry

Chinyere Eluwa

Remote Virtual Assistant

Skills

Languages