Citra Ciguita Pricilia Ranni, Customer Service Specialist, UI UX Design, Administration Data, Translator

About

Customer Service Specialist for 3 years with 2 consecutive years award. I am a clear communicator, a good listener, and capable of solving client problems quickly. able to provide quality service with good integrity. I also work well in managing administrative data, product sales, working together in a team.

Experience

PT. Bank Rakyat Indonesia Tbk., (Persero)

Nov 2018 – Present

South Sulawesi, Indonesia

Universal Banker (Customer Service Specialist), Secretary Staff and Relationship Manager

CS (Being an intermediary between the bank and the customer to request information and to carry out transactions. Functioning as a product seller, by selling various products at the bank, such as various types of savings, deposits, and credit, and knowing customer complaints and objections.) HR, Logistics, and Personal Secretary (Recruitment and selection of new employee file receipts (Frontliner), arrange each meeting schedule with external relations between Branch Leaders and Customers and agencies. Ensuring every completeness of Work Units and Branches, paying attention to every due date for building rentals, official vehicles and also completing every tax and internal expenditure bookkeeping. Relationship Manager (Carry out marketing of BRI Unit products such as loans, deposits and other bank services and are responsible for the loan process and collateral.)

PT Malindo Feedmill Tbk.,

Mar 2017 – Oct 2018

South Sulawesi, Indonesia

Secretary Manager Marketing and Staff Administration Marketing

Handle sales documents, such as Sales Notes, Road Letters, Sales Invoices, etc. Conducting data entry (Sales Note, Road Letter, Return Note / Credit Note) Issuing Sales Invoices, (+Tax Invoices) Checking the correctness of each sales document, by matching with the goods sold (NP, FP) or to be sent (SJ, FP). Make reports on sales reports (cash and credit), returns and various deductions / discounts. Report on receipt of cash sales proceeds and billing proceeds. Report of goods sold (as material for checking the remaining stock of goods / stock taking)

Education

State of University of Makassar, Indonesia

Jun 2012 – Nov 2016

Bachelor Degree, Art and Design

Citra Ciguita Pricilia Ranni

Customer Service Specialist, UI UX Design, Administration Data, Translator

Skills

Languages