Over the past 13 years, I've worked as business analyst involved in gathering requirements from clients, preparing a proposal, software requirement specification, wireframe, functional requirement document, use case specification, and business rules.
Tools Used:
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Documentation: MS Word
Wireframe: Axure RP, Justinmind Prototyper
Use Case: MS Visio, Virtual Use Case, Edraw Max
Communication: Skype, Phone, Email, Chat