I am a results-driven professional with a robust background in sales, customer service, and administrative management, complemented by experience in stakeholder engagement and back-office operations.
I am passionate about roles that blend client interaction, operational efficiency, and strategic collaboration, such as the Virtual Assistant position. I thrive in dynamic environments where I can leverage my communication skills to support stakeholders, streamline processes, and contribute to customer success. I am particularly interested in using technology to optimize workflows and foster meaningful client relationships, aligning with organizational goals in fast-paced settings.
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Experience
Affordable rent to own
Mar 2024 – Dec 2024
USA
Sales/customer service agent
Schedule and confirm property viewings for prospective buyers or tenants.
Address inquiries about property listings, eBooks, and services through phone calls
Walk clients through the process of buying, renting, or selling property
Offer the eBook as an additional service during property consultations or inquiries
Highlight the value of the eBook during client interactions, emphasizing its benefits for first-time
buyers, renters, or investors.
Address customer complaints or concerns regarding properties or the eBook and escalate issues when necessary