Chloe Dinh, Part-time/Casual Job

About

Energetic and dedicated individual seeking a part-time/ casual position where I can contribute my relevant skills such as customer service, communication, Microsoft Office, organization to provide service and support to the team. I am eager to learn and adapt to new challenges, with a commitment to delivering high qualityresults.

Experience

Leaf Café & Co Burwood

Jul 2022 – Present

Australia

Manager Assistant

• Provide day-to-day oversight of operations and staff, ensuring the smooth functioning of the business. • Conduct training and development programs to enhance staff skills and maintain higher workplace standards. • Offer assistance to customers in product selection. • Gather pertinent information and educate customers on crucial factors such as pricing, delivery schedules, and processing times. • Manage various forms of payment, including cash, EFTPOS, and process customer refunds. • Address customer feedback and complaints to ensure customer satisfaction. • Conduct routine stock assessments to effectively manage stock levels and proactively raise purchase orders as required. • Handle stock invoices, ensuring alignment with purchase orders before submission to the head office accounts payable team. • Provide valuable assistance to the manager by taking on additional administrative and data entry responsibilities when needed.

HSBC Bank Ltd

Dec 2019 – Jan 2022

Viet Nam

Credit Office

• Provided comprehensive loan information and guidance to customers both face-to-face and over the phone. • Collected and processed customer data for credit application assessments. • Verified the accuracy of details on customer loan applications. • Evaluated loan eligibility by reviewing customers' financial histories. • Conducted credit checks and liaised with the head office for credit approvals. • Collaborated with the collections team to recover overdue payments and negotiated repayment plans when required. • Assisted the head office accounts team with reviewing debtor aging reports and contributed to initiatives to minimize bad debts. • Supported the accounts team and branch manager with various administrative and ad hoc tasks.

Education

Macquarie University

Feb 2022 – Mar 2024

Master, Finance and Banking

International University- Ho Chi Minh City, Viet Nam

Oct 2015 – Oct 2019

Bachelor, Business Administration

Chloe Dinh

Part-time/Casual Job

Skills

Languages