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chrissa vasilaki

Customer Support Specialist

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Intro
Athens, Greece
Content Editor & Website Manager at Cretanspora
Cashier at Inditex
Studied Tourism Business Management at Technological Educational Institute (TEI) of Crete
Joined May 15, 2026

Skills

Languages

Greek
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Native or Bilingual
English
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Advanced
About
Customer-focused professional with a Bachelor’s degree in Tourism Administration and extensive experience in customer service, communication, and retail operations. I have worked in international environments in England and Germany and developed strong interpersonal and problem-solving skills. In addition, I have 15 years of experience working for Inditex in cashier and customer service roles, where I learned how to work efficiently under pressure, assist customers professionally, multitask, and collaborate with teams. I am reliable, adaptable, and motivated to continue growing in remote and technology-oriented roles. I also have basic coding knowledge and a strong interest in learning new digital tools and systems.
Experience
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Cretanspora
Jan 2025 – Present
Heraklion - Crete
Content Editor & Website Manager
Created and managed a Greek website and contributed written content and blog articles. Responsible for content editing, website organization, publishing, and online communication.
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Inditex
Apr 2009 – Present
Heraklion - Crete
Cashier
Providing customer service and cashier support in a fast-paced retail environment. Assisting customers with purchases, handling transactions accurately, resolving customer inquiries, and maintaining professional communication. Experienced in teamwork, multitasking, and working efficiently under pressure while delivering excellent customer service.
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Nana Beach Hotel
Apr 2008 – Apr 2009
Stalida - Crete
Receptionist
Worked in tourism and hospitality environments assisting international customers, handling communication, providing customer support, and maintaining professional service standards.
Education
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Technological Educational Institute (TEI) of Crete
Jan 2000 – Jun 2004
Bachelor’s Degree, Tourism Business Management
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