Christabel Ikem

Sorted

Apr 2022 – Present

Remote

Technical Pre Sales Analyst

• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution • Provide technical solutions in a professional manner and to agreed timeframes • Create and confidently deliver technical presentations internally and externally • Deliver training on solutions and provide product support to channel partners and internal stakeholders • Create internal design configuration documentation including network diagrams with technical explanations • Work with Product Management to feedback on issues with current products and provide input around new products • Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities • Perform technical development for bespoke solutions as part of a design and development frame work • Able to understand business drivers and risks involved to the customer and to Zen • Sell technical solutions to the customer with professionalism and enthusiasm • Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s • Adhere to the Company’s Quality and Business Processes

Skills