I’m Christian, a data analyst and operations leader who thrives at the intersection of numbers and real-world impact. Over the past decade, I’ve used SQL, Python, and Power BI to recover $30K in lost revenue, streamline processes by 28%, and turn messy data into clear dashboards that teams actually use.
What excites me? Finding hidden patterns—like uncovering a $2M billing oversight for MGM Resorts or using A/B testing to cut ticket resolution times at TELUS. I love mentoring others, too—whether it’s upskilling coworkers on Power BI or teaching my kids spreadsheet tricks to budget for our home renovations.
At my core, I’m a problem solver who believes data should work for people, not the other way around. If you need someone who can spot the story behind the numbers and make it actionable, I am the ideal candidate.
Experience
FLAG Solutions
Dec 2024 – Apr 2025
Las Vegas, NV, USA
Data Analyst
Assist where needed as a data entry specialist. Work contracts for companies within Las Vegas or those open to remote employees. Review hard copies and migrate the data to digital databases. Submit unpaid invoices through client portals making sure to follow the correct process for each individual tool often providing proof of delivery.
TELUS Digital
May 2016 – Oct 2024
Las Vegas, NV, USA
Operations Manager
Review day to day call center operations. Provide coaching to ensure staff members meet KPI expectations. Gather data and compose weekly business reviews to major stockholders outlining metrics to goal providing wins as well as challenges faced along with the action plans taken to remediate and maintain strong performance.
