Account Manager and Customer Service Representative with 3 years of work experience in both Greek and English. Personally handled 60+ calls daily (sales, tech support and customer service), accumulating a 95% CSAT rating over my career. Aiming to provide consulting services for my clients. Always happy to help and cooperate with my colleagues.
I am currently working on a star-up company. This environment has given me the opportunity to witness the "business as usual" of all the other departments (Marketing, PR, Manager, Retention etc.), as we work all together as a team. We present our achievements on a weekly basis and communicate to built the brand name in our region (Greece). We gained familiarity with CRM and region/individual KPIs and constantly share our best practices and success stories.