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Christine Rivera

I have 10 years dispatching experience along with 25 years administrative and customer service experience

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About
Excellent communication /customer skills, Microsoft Office -Word, Excel, Outlook, Adobe Medical Billing/Coding, AS400, Digital Solutions, TelePoint, Verizon Fleet GPS, Titan Cloud Inventory, ATG Polling Applications, Sunshine Gasoline Distributors, KAG Connect Workbench, Sage, Smart Truck, Total Dispatch, Intellishift
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Experience
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DB Trucking
Apr 2021 – Jun 2022
Ft Lauderdale, Florida
Dispatcher
Responsibilities include: 1. Supervising and planning work assignments and equipment allocations to meet transportation, operations or production goals 2. Dispatch personnel and vehicles in response to telephone or radio reports of emergencies 3. Plan and establish transportation routes, monitor personnel or equipment locations and utilization to coordinate service 4. Schedule or dispatch drivers, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using Quad-Com or telephones 5. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or Total Dispatch messenger system 6. Report problems, or requests for service or equipment 7. Prepare daily work and run schedules 8. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information 9. Receive or prepare work orders 10. Sort out and reforecast the auto populated loads for the inventory managed sites to the correct run out day and time. 11. Advise drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards
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Eagle Transport
Apr 2019 – May 2021
Tampa, Florida
Dispatcher
Responsibilities include: 1. Supervising and planning work assignments and equipment allocations to meet transportation, operations or production goals 2. Dispatch personnel and vehicles in response to telephone or radio reports of emergencies 3. Plan and establish transportation routes, monitor personnel or equipment locations and utilization to coordinate service 4. Schedule or dispatch drivers, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using Quad-Com or telephones 5. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or Quad-Com program 6. Report problems, or requests for service or equipment 7. Prepare daily work and run schedules 8. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information 9. Receive or prepare work orders 10. Advise drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazard