Detail-oriented and highly adaptable Virtual
Assistant with a strong background in administrative
support, client relations, and operations management.
Proven ability to manage complex schedules,
coordinate with internal and external stakeholders,
handle high-volume communication, and oversee
day-to-day business and personal tasks. Experienced
in legal case management, travel coordination, sales,
and customer service, with a demonstrated track
record of streamlining processes and supporting
executives in fast-paced, high-growth environments,
with a proactive mindset and a commitment to
delivering high-quality, reliable support.
Experience
Magic Inc.
Feb 2025 – Present
Philippines
Executive Virtual Assistant
I provide high-level administrative and operational support to streamline business functions and ensure seamless day-to-day operations. With strong communication skills, I effectively liaise with internal teams and external stakeholders, including investors. I manage calendars, coordinate meetings, and handle email correspondence with professionalism and efficiency. I also oversee payment transactions and support both business and personal tasks for the client. Proficient in tools like Notion and ChatGPT, I anticipate needs, manage tasks proactively, and excel in high-level delegation in fast-paced, high-growth environments. My strong dictation and transcription abilities ensure accurate documentation, further enhancing overall productivity and organization.
Keller Postman LLC
May 2024 – Feb 2025
Philippines
Legal Case Manager
Receives inbound and makes outbound calls for followup, while also
communicating with clients via personalized text messages and emails.
Manages and organizes all case-related documents, evidence, and
communications, ensuring proper filing, database maintenance, and up-todate case files. Serves as the primary point of contact between the firm and
clients, providing case updates, scheduling meetings, and addressing client
inquiries. Coordinates meetings, depositions, court dates, and other legal
proceedings, ensuring attorneys and paralegals have necessary materials.
Monitors and tracks important deadlines, including filing and court dates, to
ensure timely completion of tasks. Assists attorneys and paralegals by
gathering information, drafting documents, and conducting research.
Streamlines case management processes to improve efficiency, allowing
legal professionals to focus on substantive legal work.
Dyninno Group
Apr 2023 – May 2024
Philippines
Inbound Travel Sales Representative
Receive inbound calls from shopping clients and transition them into
prospects. Persuade and sell them airline tickets, assist in selecting the best
deal according to their budget. Schedule appointments and follow-up
through outbound calls. Building connections to gain referrals and returnee
clients.
TELEPERFORMANCE
Dec 2021 – Apr 2023
Philippines
Travel / GDS Agent
Receive inbound calls from shopping clients and transition them into
prospects. Persuade and sell them airline tickets, assist in selecting the best
deal according to their budget. Schedule appointments and follow-up
through outbound calls. Building connections to gain referrals and returnee
clients.
ePerformax Centers Solutions
Dec 2020 – Nov 2021
Philippines
Retention/ Sales/ Customer Representative
Receive inbound calls from shopping clients and transition them into
prospects. Persuade and sell them airline tickets, assist in selecting the best
deal according to their budget. Schedule appointments and follow-up
through outbound calls. Building connections to gain referrals and returnee
clients.
Azpired Inc
Mar 2018 – Nov 2020
Philippines
Transport Dispatch Specialist
Receive inbound calls from shopping clients and transition them into
prospects. Persuade and sell them airline tickets, assist in selecting the best
deal according to their budget. Schedule appointments and follow-up
through outbound calls. Building connections to gain referrals and returnee
clients.