I'm a highly organized and dependable Administrative Assistant with a strong background in remote support, customer service, and lead generation. I enjoy helping busy founders and teams stay on top of their day-to-day operations — from managing calendars and inboxes to handling support tickets and setting up simple automations that save time.
What drives me is helping people feel less overwhelmed and more in control. I love bringing calm and clarity to messy systems and making sure nothing important slips through the cracks.
I'm most interested in roles that involve:
Admin & executive support
Customer service & CRM support
Lead generation & outreach research
Workflow/process improvement
My strengths? Clear communication, attention to detail, adaptability, and a strong sense of ownership. I genuinely care about the work I do, and I show up with integrity, focus, and a can-do attitude.
Experience
Digital witch support community
May 2025 – Present
Remote
Virtual Assistant
Delivered structured remote support using Freshdesk for mook customer service projects, efficiently resolving tickets and escalating complex inquiries.
Managed real-time chat support, demonstrating clear, compassionate communication and problem resolution,
Developed macros, templates, and contact proflies to increase service responsiveness.
Organized and automated project tasks via Asana and Trello, improving task visibility and
