I am Social Communicator and Journalist, with 9 years of experience in logistics, project management and customer service support. 2013 lived in Maryland, USA with the purpose of improving my English this gave me the opportunity to work from different companies and clients all over the world.
Experience
Seal shoe covers sas
Jan 2022 – Present
Remote
Executive operations assistant
I was In Charge of the communication suppliers In China
• Coordinate with our customs agency the delivery of our materials from china
to Colombia
• Assist clients with inquiries
• Communication with TV Networks sales account executives like FOX, NBC,
ABC,CW, CBS
Transperfect Limited
Jun 2021 – Jan 2022
Remote
Participant coordinator
Coordinate the in-person study schedule in Miami, New York and Atlanta offices
• Send study invitations to participants interested in the Sauron Video collection
study
• Provide information about the study to participants, and follow up payment issues
with payment team.
Colombia 57 ltda
Feb 2019 – Apr 2020
Colombia
Lead concierge
• Have direct contact with foreign clients in our country to ensure the trip is going
perfectly fine.
• Make sure before the client's arrival in the country that their itinerary is completely
well executed and operated to avoid errors during their stay in our country.
• Have direct communication by email or phone calls with foreign agencies during
the quote process, answer questions and assist them in whatever they need for
the creation of the customer's travel itinerary.
• Handled customer complaints with empathy and composure