I am a qualified Business Analyst, B.A Systems Analysis (Hons), with over 20 years’ experience of delivering successful systems transformation and integration projects, alongside continuous business process and application improvement.
I have worked the complete SDLC (Software Design Life Cycle) in a wide variety of industries: Housing Services, Defence, Financial retail and wealth management and Insurance. I am an expert in defining As-Is and To-Be processes, MoSCoW, requirements elicitation and gathering, UAT test management and User training delivery. I am confident in facilitating workshops, producing specifications to a high standard. I excel at knowledge elicitation, test management, stakeholder management, and project documentation and management.
Experience
Beazley Insurance
Mar 2023 – Present
Remote
IT Anlayst
I am instilling best practise with a remote team of developers to manage the claims API’s for London Markets insurance. I work with the Business owners to understand problem situations and define requirements for continuous business improvement. I also am mentoring team members in Support and DevOps with creating a Knowledge base, in Confluence. I am responsible for creating user stories and producing the analysis for the developers in Jira.
I am an expert in many methodologies and their associated tools and techniques