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Clement Everest

Customer Service Representative

Cotonou, Benin
Studied Business Administration at State University of California Sacramento
Joined December 28, 2022


I am a Customer service representative with 3 years of experience.
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Sapphire LPT Realty
Mar 2021 – Nov 2022
Orlando, Florida
Customer Success Manager
Memorized entire locations of the company's property. Provided basic support for clients on a wild range of company products resolving issues at a 90% rate. Organized meetings virtually every friday for the manger to address all employees.
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Jan 2018 – May 2020
Okhaloma city, United States
Customer Service Representative
Handle 25+ calls daily with duties including signing up new members retrieving customer data, presenting relevant product information and canceling services. Suggested a new tactic to persuade cancelling customers to stay with the company, resulting in a 5k decrease in cancelations.
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State University of California Sacramento
Feb 2012 – Aug 2017
Bachelor's degree , Business Administration