Clement Everest

Customer Service Representative

Message

Intro

Cotonou, Benin

Studied Business Administration at State University of California Sacramento

Telecommunications

Joined December 28, 2022

Skills

About

I am a Customer service representative with 3 years of experience.

Experience

Sapphire LPT Realty

Mar 2021 – Nov 2022

Orlando, Florida

Customer Success Manager

Memorized entire locations of the company's property. Provided basic support for clients on a wild range of company products resolving issues at a 90% rate. Organized meetings virtually every friday for the manger to address all employees.

Paycom

Jan 2018 – May 2020

Okhaloma city, United States

Customer Service Representative

Handle 25+ calls daily with duties including signing up new members retrieving customer data, presenting relevant product information and canceling services. Suggested a new tactic to persuade cancelling customers to stay with the company, resulting in a 5k decrease in cancelations.

Education

State University of California Sacramento

Feb 2012 – Aug 2017

Bachelor's degree , Business Administration