Clement Mubia, IT Specialist

About

I am an AWS Certified professional with extensive knowledge in cloud computing, IT support, Cisco networking, Python development, and website design. My goal is to continuously contribute to innovation in the IT industry and enhance my skills through practice and collaboration. Drawing from my experience in sectors such as banking and data analysis, I am confident that my IT skills can be effectively utilized in any organization, significantly aiding in the accomplishment of its goals and objectives.

Experience

Equity Bank Limited

Jul 2019 – Sep 2020

Nairobi, Kenya

Merchant Acquiring Officer

Responsibilities: • Coordinate recruitment of quality profitable merchants. • Push for merchant transactions. • Manage merchant relationships and ensure merchant complaints are sorted within set SLAs. • Issue and maintain PDQ machines to merchants. • Maintain, update and attach merchants’ accounts to PDQ machines. • Handle transactional and settlement disputes related to merchants’ PDQs. • Seek opportunities to cross-sell to the Merchant and identify other business opportunities for the Bank. • Ensure 100% compliance with the Bank’s policies and procedures.

Ministry of Labour (Kenya Youth Employment Opportunities Project Survey)

Mar 2018 – Jun 2019

Nairobi, Kenya

Enumerator

Responsibilities: • Collection of raw data from businesses and startups from various industries in the field. • Analyzing the data and generating reports.

Safaricom Limited

Nov 2017 – Feb 2018

Nairobi, Kenya

Intern

Responsibilities: • End user device administration and maintenance. • Software maintenance. • Domain and system administration. • User support. • Network configurations.

Kenya Medical Research Institute (KEMRI)

May 2016 – Aug 2016

Nairobi, Kenya

IT Attache

Responsibilities: • Preventive hardware maintenance • Installation of software • Database design • Website design and development • System administration and networking

Education

Machakos University College

Sep 2013 – Dec 2017

Bachelor of Science (Computer Science) , Computer Science

Clement Mubia

IT Specialist

Skills

Languages